Providing direct and factual insight into the customer service efficiency. Managers and teamleaders will be able to structural improving customer support.
Tracks and provides insights into social media subjects and sentiments relating to the company brand and areas of interest.
Improves the accuracy of the machine learning in payment behavior prediction of customers, by adding external elements ("zeitgeist") to existing models.
Increases commodity trader efficiency by reducing the amount of time spent on finding and reading news, by doing it for them.
Keeps track of the presence in online news and social media of brands, organisations, markets or general topics of interest, and visualizes in an intuitive way the patterns, relations and tone of voice relevant to them.
Identifies the interests, the likes and dislikes, of Dutch-speaking people between 15 and 25 years of age on Twitter, to optimize marketing campaigns.